プライバシーポリシー

The website www.manukaroyale.nz (hereinafter referred to as the "Website" or "Site") and any apps relating to Manuka Royale products are provided by Imagine Honey NZ Limited, operator and owner of Manuka Royale products. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information.

This "Privacy Policy" governs your use of the Site (including, without limitation, both mobile and online versions of our Site), whether via personal computers, mobile devices, or otherwise, and also applies to your use of interactive features, widgets, plug-ins, applications, content, downloads and/or other services that we own, control and make available through the mobile or online version of the Site. This Privacy Policy does not apply to our data collection activities offline or otherwise outside of our Site and does not govern the data practices of third parties that may interact with our Site. It is important that you read and understand the entire Privacy Policy before using the Site.

Your use of our Site and Services indicates your agreement to this Privacy Policy. If you do not agree to any part of this Privacy Policy, then you should stop accessing our Site.

By using the Site and our Services, you consent to the information collection and use practices described in this Privacy Policy. Your use of our Site is subject to this Privacy Policy as well as our Terms of Use, including any limitations on damages.

  1. Changes to Privacy Policy:
    We reserve the right to update this Privacy Policy from time to time to reflect changes to our information practices and the updated version will be posted on our website in place of the old version. We will also include the date that the currently displayed Privacy Policy took effect in order to help you determine whether there have been any changes since you last used our website. If we make any material changes, we will notify you by sending an email to the email address you have provided (if any) and by other means where appropriate. Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes on the Site. In all of the above cases, your continued use of the Site after any notice or posted modified Privacy Policy indicates acceptance of the modified Privacy Policy.

 

  1. Personal Information:
    In the course of using the Site, you may provide and we may collect, retain and utilise Personal Information about you to operate our business and to make Services and other opportunities available. The term "Personal Information" means personally identifiable information that we may obtain about you, including but not limited to your name, age, gender, credit card or other billing information, device information, time and location, email address, postal addresses and phone number. We recognise and respect your privacy concerns about this information. We obtain Personal Information in a variety of ways and when you visit the Site, we collect information that might or might not identify you for purposes of measuring the use of the Site and improving its content.

 

  1. Our use of Personal Information:
    Personal Information is used for the following purposes: (i) to provide, administer and improve our Services, (ii) to better understand your needs and interests, (iii) to fulfil requests you may make, (iv) to personalise your experience, (v) to provide Service announcements, (vi) to provide you with further information and offers from Manuka Royale or third parties; (vii) to administer rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Manuka Royale or our business partners; and (vii) to comply with our legal obligations, resolve disputes with users, enforce our agreements and to protect, investigate and deter against fraudulent, harmful, unauthorised or illegal activity.

 

  1. Collection of your communications:
    We gather information on our users through the following ways: (1) tracking pages visited and (2) collecting information from voluntary submissions. We may use various technologies (e.g., cookies) to collect information from your computer (or Devices) and about your activities on our Website. We collect aggregate information on pages of our Website that users access or visit.

 

  1. Information collected through voluntary submissions:
    We also collect and store any information that you voluntarily submit to us via registration. If you identify yourself by sending us an email, we collect and store your email address and any other information you provide in your email. We use this information for internal purposes and to contact you and/or send you information, including marketing information about our products. If you provide us with your postal address, we may contact you and/or send you information via your postal address. If you provide us with your telephone number, we may contact you by telephone.

 

  1. Cookies:
    A cookie is a data file placed on a computer or device when it is used to visit the Site. Cookies may generally be disabled or removed by tools that are available as part of most commercial browsers, and in some but not all instances can be blocked in the future by selecting certain settings. Each browser is set separately and different browsers offer different functionality and options in this regard. Please be aware that if you disable or remove cookies on your computer or device, some parts of our Site may not function properly, and that when you revisit our Site your ability to limit cookies is subject to your browser's settings and limitations. We may use cookies for a variety of purposes. Some of these uses are strictly necessary to allow you to use and access our Site, including cookies required to prevent fraudulent activity, improve security, or allow you to make use of shopping cart functionality.

 

  1. Web beacons:
    Small graphic images or other web programming code called web beacons (also known as "1x1 GIFs" or "clear GIFs") may be included in our Site pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a page or email can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Site, to monitor how users navigate the Site, to count how many emails sent were actually opened, or to count how many particular articles or links were actually viewed.

 

    1. Disclosure and sharing of Personal Information:
      1. Except as indicated within this Policy, we will not sell or rent your Personal Information to other third parties.
      2. We may share Personal Information to third-party vendors who act for us for further processing in accordance with the purposes for which the information was originally collected, or for purposes to which you have subsequently consented.
      3. By using our website, you agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
  • We may disclose or share your Personal Information to third-party vendors to perform certain services on behalf of us or the Site, such as research, product development, benchmarking, fulfilling orders, processing credit card payments, providing customer services, performing business and sales analysis, supporting our Website functionality, tracking the Site's activities and analytics, enabling us to send you special offers about our products, and enabling us to perform other administrative services. These service vendors may have access to the Personal Information needed to perform their functions but are not permitted to share or use such information for any other purposes intended.
  1. We may access, use, preserve, transfer and disclose your Personal Information to third parties: (i) to satisfy any applicable law, regulation, subpoenas, governmental requests, or legal process if in our good faith opinion such is required or permitted by law; (ii) to protect and/or defend the Site's Terms of Use or other policies applicable to the Site, including investigation of potential violations thereof; (iii) to protect the safety, rights, property or security of the Site or any third party; and/or (iv) to detect, prevent or otherwise address fraud, security or technical issues.
  2. We may also disclose your information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution or other sale or transfer of some or all of our assets or stock, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by us about our Users is among the assets transferred.

 

  1. Links to other websites:
    You should know that while visiting the Site, you can be directed, through links, to other websites that are beyond our control. Manuka Royale is not responsible for the privacy practices and policies of such linked websites.

 

  1. Security:
    The security of your personal information is important to us. We follow generally-accepted industry standards to protect the Personal Information we obtained, or submitted to us voluntarily, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

 

  1. Business transitions:
    In the event that Manuka Royale goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information might be among the assets transferred. You will not be notified in advance of any such change in ownership or control of your Personal Information.

 

  1. Children's privacy:
    The Site is a general audience website and we do not knowingly collect any personal information from children younger than the age of thirteen (13) as required by New Zealand data protection law. We will delete any personal information collected that we later determine to be from a user younger than the age of thirteen (13).

 

  1. International transfer:
    IMPORTANT: When you use the Service, your data may be sent to other countries.
    Your information may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

 

  1. GDPR commitment:
    The European Union's General Data Protection Regulation (GDPR), enhances the existing framework for companies that process the personal data of EU-based residents. We believe that the GDPR complements our existing data protection policies and processes, giving us a solid foundation and helping us maintain a strong commitment to data privacy. In addition to updating our Privacy Policy to reflect our new obligations, we have implemented processes in place to support users seeking information about how their personal data is stored, used and requesting to delete their data.

    Being ready for GDPR is important to us and we welcome this opportunity to help our users understand what we're doing to prepare. For users interested in learning how we are adopting these principles, please contact us.

 

  1. Contact:
    If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at support@manukaroyale.nz.